Tag: manager

Remarkably, over the past few days I have been asked no fewer than five times, “what is a manager?” Help is at hand! What is management? Before we can ask ‘what is a manager’, we need to ask ‘what is management’. The dictionary definition is “the control or administration of an organisation or group of staff.” In practice, it includes one or more of these: Coordinating internal and/or external resources to produce a complex deliverable Helping people to work together to effectively deliver stuff Helping people work together towards a common organisational goal A check on consistency of approach and expenditure, usually through agreed processes Developing individuals skills in a way that enhances their contribution both now and in the future Resolving conflicts and poor performance issues A helpful relationship based upon mutual trust and respect How much of each of these your organisation has (or needs) depends upon things such as size, age, sector, complexity of deliverables and culture. Benefits to an organisation of having managers Managers do the process of...