Different types of question generate different responses. For example, an open question cannot usually be answered with a “Yes” or a “No”. Open questions can be used to get people…
Read More
Customers go through a journey with you, before they buy: 1. Suspect An individual or enterprise that you want to do business with. They will fit your marketing criteria and…
Nigel Temple @nigeltemple asked me the following question: “Do you have any tips for using the phone in business? What is the earliest time of day that is acceptable to…
If you want to get more sales enquiries, it is a good idea to think strategically and to plan ahead. Within your marketing plan (hands up if you have one!),…