Think of software as a strategic investment

By Nigel TempleNo Comments
Don't think of software as a cost. Think of it as an investment in your enterprise. Software can provide you with a series of benefits, including: *  Better customer service *  Greater brand awareness *  Faster response time *  Fewer mistakes *  A more professional business *  Competitive advantage *  Additional services *  Product / service insights *  Customer insights *  Increased business value *  Greater ROI When you are considering new software, think about what it can connect to. Software integrations can deliver even greater value.  In addition, consider how complex the software is: will you require training? Old, inefficient software can have a negative effect on your enterprise and you should review your software at least once a year....
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Unravelling IT Jargon

By Jacqui-HoganNo Comments
~Navigator member Jacqui Hogan is a management consultant ~ I’ve worked in IT for over 30 years and take it for granted that everyone understands what these terms mean. This works fine during the day, as most of my clients work in IT. But when I get home, my husband, who is a retired Architect (a real one who designed buildings), just looks at me blankly. Here is some of the IT Jargon he says he finds confusing - and an explanation. The Cloud No, not that fluffy thing up in the sky. ‘The Cloud’ often refers to the Internet in general. Strictly speaking, it refers to where you store data and use software applications that are not on your own computer. Whereas you used to get a CD or DVD, install it on your PC in the office, now you can go onto the Internet, and just start using software there. This means you’ll always be using the latest version of the software,...
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